Shipping Policy

At Nhance Hair, we strive to ensure a seamless shopping experience for our valued customers. Please review our shipping policy:

Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation.
• Processing times may vary during peak periods or holidays. If an order is placed on a holiday, it will be processed on the next business day. We’ll always keep you informed of any delays.

Order Tracking:

• Once your order ships, you will receive a tracking number via email to monitor its progress. We are not responsible for delays caused by the carrier.

Returns and Exchanges:

• We do not accept returns.
• Exchanges are considered on a case-by-case basis and must meet our eligibility requirements. All bundles must remain intact and show no signs of being opened and or used. To inquire about an exchange, please contact our customer service team within 1-5 days of receiving your order.

Incorrect Items:

• If you receive the wrong item, please contact us within 1-3 days with your order details and photos of the issue. We will work with you to resolve the matter promptly.

Thank you for choosing Nhance Hair!! If you have any questions about our shipping policy, feel free to reach out to us using the Contact Us form on our site.